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Hayvip Terms & Conditions — Complete Guide

Please read these Terms and Conditions carefully before using the Hayvip platform. Your rights, responsibilities, and all conditions of our services are clearly outlined here.

Last updated: January 2026
Language: English
Reading time: 10 minutes
Important Notice

By creating an account or using the Hayvip platform, you are considered to have accepted all of the following Terms and Conditions. Please read the full document carefully.

1 General Introduction

Hayvip (hayvip.onl) is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legal agreement between Hayvip and its users.

Hayvip reserves the right to update these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the revised Terms. For significant changes, we will send a notification to users' accounts.

Hayvip is strictly for users aged 18 and above. Registration by minors is completely prohibited and any account found in violation will be closed immediately.

Applicable Law

Hayvip operates under an international online gaming license. These Terms and any disputes are governed in accordance with international gaming regulations.

2 Account Registration & Eligibility

To register on Hayvip, you must meet the following requirements. Each individual may only open one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any accumulated balance may be forfeited.

  • You must be 18 years of age or older
  • You must provide accurate and complete personal information
  • A valid mobile number and email address are required
  • You must register under your own name — not someone else's identity
  • You may be required to verify your National ID or passport when requested
Warning

Registering with false information will result in permanent account closure and forfeiture of all funds. Hayvip may request additional documents for identity verification at any time.

It is your responsibility to keep your account password and login credentials strictly confidential. If any unauthorized activity occurs on your account, notify our support team immediately.

3 Deposit & Payment Policy

Hayvip supports the most popular mobile banking services in Bangladesh. Deposits are simple, fast, and completely secure. The following payment methods are currently active:

Payment Methods Minimum Deposit Maximum Deposit Processing Time
bKash BDT 100 BDT 50,000 Instant
Nagad BDT 100 BDT 50,000 Instant
Rocket BDT 200 BDT 30,000 5–10 Minutes
Bank Transfer BDT 500 BDT 1,00,000 1–3 Business Days
  • Deposits must be made from a payment account registered in your own name
  • Third-party payments are not accepted and will be returned
  • No additional charges on deposits
  • Credit cards and payment methods from other countries are not accepted
4 Withdrawal Policy

The withdrawal process on Hayvip is straightforward and transparent. Follow the guidelines below to withdraw your winnings quickly. For any withdrawal-related queries on Hayvip, Withdrawal Page View details.

  • Minimum withdrawal amount is BDT 500
  • Withdrawals must be made through the same payment method used for the deposit
  • Identity verification (KYC) must be completed before withdrawing
  • Wagering requirements must be met before withdrawing bonus funds
  • Withdrawals may be temporarily suspended during ongoing disputes or investigations
Quick Withdrawal Tips

Complete your KYC verification in advance, provide the correct account number, and withdrawals via bKash or Nagad are typically processed within 5–15 minutes.

5 Bonus & Promotion Terms

Hayvip offers attractive bonuses and promotions for both new and existing members. Each bonus has its own terms which on the Promotions page details are available. General bonus terms are as follows:

  • The welcome bonus applies to the first deposit only
  • A wagering requirement of typically 15–30x must be met before withdrawing bonus funds
  • The wagering requirement period is generally 7–30 days
  • Another bonus cannot be claimed while one is already active
  • Using multiple accounts to claim bonus benefits is strictly prohibited
  • Accounts found to be abusing bonuses will be closed

Hayvip reserves the right to modify or cancel any bonus program at any time. Contact our support team for more information about bonuses.

6 Prohibited Activities

The following activities are strictly prohibited on the Hayvip platform. Violations will result in permanent account closure and legal action where necessary.

  • Playing through fraud or manipulation
  • Operating Multiple Accounts
  • Money laundering or handling of illegal funds
  • Use of software bots or automated systems
  • Harassing other members
  • Attempting to breach platform security
  • Obtaining benefits through false information
  • Gambling on behalf of a minor
Zero Tolerance Policy

Hayvip maintains a zero-tolerance policy on fraud. If suspicious activity is detected, the account may be temporarily suspended during the course of an investigation.

7 Gaming Rules & Regulations

All games on Hayvip are conducted fairly and transparently. Our games use internationally certified RNG (Random Number Generator) technology, ensuring every result is completely random and unpredictable.

  • Each game's rules will be displayed on the game screen
  • If a round is cancelled due to a technical error, the bet will be refunded
  • Bets will be refunded if a match is cancelled in Sports Betting
  • The dealer's decision is final in live games
  • Hayvip is not liable for any losses caused by internet disconnection during gameplay

For Sports Betting, Hayvip offers markets across 20+ sports including cricket, football, and kabaddi. Each market is governed by specific rules, which can be found on the Sports page View details.

8 Account Closure & Suspension

Hayvip reserves the right to close or suspend any account at any time. Accounts are generally closed under the following circumstances:

  • Violation of these Terms and Conditions
  • Evidence of false information or fraud
  • Incomplete or rejected KYC verification
  • Long-inactive accounts (over 12 months)
  • Voluntary closure is available upon self-request
  • Self-exclusion can be requested as part of Responsible Gaming
Account Recovery

If your account was closed by mistake or unfairly, please contact our support team. We will review and respond within 48 hours.

9 Privacy & Data Protection

Hayvip takes the protection of your personal information very seriously. We use SSL encryption, firewalls, and advanced cybersecurity technology. For more details on data protection, please visit our Privacy Policy Read here.

  • Your information will never be sold to third parties
  • Only information necessary for KYC and payment verification is collected
  • You have the right to access and correct your information
  • Following account closure, data will be retained as required by law
10 Dispute Resolution

If a dispute arises between Hayvip and any user, we always aim to resolve it amicably. The dispute resolution process is as follows:

  • Please contact our support team via live chat or email first
  • An initial response will be provided within 72 hours of submitting a complaint
  • Complex cases may take up to 14 business days to resolve
  • Independent third-party mediation is accepted where necessary
Contact

For any complaints or inquiries, please reach our support email: [email protected] — We're here to help, 24/7.

If you have any questions about these Terms and Conditions, please contact our FAQ Page view details or contact our support team.

Why Choose Hayvip

Our Commitments & Features

Hayvip's Terms and Conditions are more than a legal document — they are a promise to our members.

100% Secure Platform

Hayvip uses SSL encryption and advanced cybersecurity measures. Your funds and personal information are always fully protected.

Fast Payment Processing

Withdraw via bKash or Nagad in just 5–15 minutes. No hidden charges, no complicated process.

Fair & Transparent Gaming

Every game runs on internationally certified RNG technology. Results are never manipulated.

24/7 Support

Our dedicated support team is available around the clock. Get fast responses via live chat or email.

Responsible Gaming

Hayvip promotes responsible gaming. Self-exclusion, deposit limits, and break options are always available.

Mobile App Features

Download the Hayvip app and play from anywhere. Fast loading, easy navigation, and complete security.

Now HayvipJoin

Already read the Terms & Conditions? Register now and claim your welcome bonus.

18+ | Responsible Gaming Supported | Responsible Play About Us

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